Every layer of Keeper is built so you never have to take anyone's word for it — identity, training, arrival and payment are all verified by the platform.
Every professional passes an identity check and criminal background screening before they can receive a single offer. No exceptions — this keeps every client safe and protects the professionals who earn their badge.
Keepers complete free professional training and certification before their first booking — products, methods, safety and client care. Levels from Bronze to Elite reflect real, verified work history, not self-reported skills.
You see your Keeper en route, and check-in creates a GPS-verified arrival record — time and place, on the books. After check-in, live tracking stops; only the verified record remains. It protects both sides of every job.
You pay the full price once, at booking — never cash at the door, never surprises. Professionals see their exact payout before accepting and are paid weekly by the platform, not by chasing clients.
Before & after photos are attached to every job record. If something isn't right, the evidence is already there — no he-said-she-said. Documentation protects your home and the professional's reputation equally.
If a job doesn't meet the standard, tell us within 48 hours and we'll make it right — a redo or a credit, your choice. Issues are handled by our team, calmly and quickly; you're never left to argue it out alone.